Shipping Costs to Countries within the EU WHAT ARE YOUR INTERNATIONAL SHIPPING CHARGES? Our international postal services have now been reinstated but delivery maybe slightly longer than stated. In the unlikely event that you receive an item that is damaged, faulty or incorrect please contact our team at in order to get the issue resolved.ĭec 2022 International Delivery, Returns & Exchanges Open tab.Upon receipt of items, the original payment source used for the purchase will be credited with the cost of the goods only.Elizabeth Parker reserves the right to refuse a refund on items deemed not to be resalable. Items must be returned in perfect condition: unused, and in the original packaging. Any refunds will be made once the unwanted goods are received and deemed to be in their original state by us.Please note the following when returning an item:
ONYX AND ROSE FREE
For returns which fall outside our free return offer time frame all return costs will need to be met by you.
We cannot accept any returns after this period. All returns will need to be sent back within 30 working days of receiving the goods. Please ensure the returns slip is included in the package.
ONYX AND ROSE CODE
If you wish to return your order after our free UK returns offer has expired (7 days after receipt of your order), you will still need to request a unique returns code which should be written on the returns slip. Please note it is your responsibility to print this label, securely attach it to the original packaging we sent the item in and post it back to us. You will be contacted by us to confirm when it is convenient for us to issue the label. We will then issue you via email, a returns label which is valid for 24 hours.
Please ensure the returns slip is included in the package being returned.
ONYX AND ROSE FOR FREE
To qualify for free UK carriage of returned goods you must contact us within 7 days of receiving the goods. You will be given a unique returns code which should be written on the returns slip. However, in the unlikely event that you decide the items are not quite right, you can of course, return your order to us in the UK for a refund or replacement. We always hope that you’re happy with your Elizabeth Parker order. Please see below for details on returning/exchanging an item. Please be aware that these emails may find themselves in your junk or clutter mailboxes.Īs we operate a quick order to dispatch turnaround at Elizabeth Parker, if you cancel your order shortly after placing it, it is possible that we may be unable to prevent the goods you have ordered from being dispatched. For orders over a certain value a tracking number will be provided in the dispatch email.
You will receive confirmation once your order has been placed, we will then notify you when it has been dispatched. HOW WILL I KNOW WHEN MY ITEM HAS BEEN DISPATCHED? *Please note that working days exclude Saturdays, Sundays and National Bank Holidays. We will send you a confirmation by email, to tell your order has been despatched. If we ourselves are not able to deliver your goods within 7 days of the date of your order, we shall notify you by e-mail to arrange a later date for delivery and giving you the option of cancelling your order. Delivery time is subject to product availability and clearance of payment. Please note we have been advised by Royal Mail that due to the coronavirus pandemic, the guaranteed delivery times for items sent using the Special Delivery Signed for service are now guaranteed to be delivered by 4pm the next working day.Īny delivery time scales are indicative only and do not constitute binding obligations on us. This is a guaranteed service offered by Royal Mail. Signed For Next Day Delivery: If you need your item the next day and order before 2pm, you can opt for our next working day* delivery (£8.00) option. This is usually a 5-7 working day* service, though please allow up to a week before reporting an item as undelivered from receiving our dispatch confirmation email. Showcase your personal style by pairing this pendant with other Tiffany designs for a bold look.Standard Delivery: We're pleased to offer free UK delivery by Royal Mail or a carefully selected courier with every UK order. As multifaceted as it is iconic, the Tiffany T collection is a tangible reminder of the connections we feel but can't always see. This striking pendant is traced with scintillating diamonds, resulting in a modern design with a smooth finish and high polish. This circle pendant features black onyx, a unique variety of quartz found in nature.
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